Support
Contact us
Email [email protected] with your question. Please include your iPhone model, iOS version and Aeras version (Settings › About).
Subscription help
Manage, restore or cancel your Aeras Pro subscription from Settings › [your name] › Subscriptions on iPhone. All billing is handled by Apple.
Export or delete my data
Your symptom diary is stored on your device. Open Aeras → Settings → Data to export as CSV or delete everything.
Why is my forecast different from another app?
Different apps use different pollen sources and models. Aeras blends public pollen stations with weather and satellite data to give you a hyper-local view. In some regions the forecast may differ from generic weather apps.